| Feature | Essentials | Ignite | Accelerate |
|---|---|---|---|
| Engagement Capabilities | |||
| Engagement Types | Compilations, Tax | Compilations, Tax | Compilations, Tax, Reviews |
| No. of Engagements / year | 50 | Unlimited | Unlimited |
| Luka AI Credits iLuka AI CreditsCredits are used inside ‘Threads’ (Luka conversations, drafting, queries Q&A, working papers generation).One-time allocation per firm. Powers Threads, AI conversations, and responses. | 100 Credits | 100 Credits | 100 Credits |
| Autopilot Runs iAutopilot RunsAutopilot runs entire ‘Workspaces’ (end-to-end engagement automation).One-time allocation per firm. Powers end-to-end Workspace automation. | 3 Autopilot Runs | 3 Autopilot Runs | 3 Autopilot Runs |
| Need more? Top up with additional Credit and Autopilot bundles after your included allocation is used. Discounted bundle rates are available. | |||
| Cloud & Access | |||
| Cloud Storage | 5 GB | Unlimited | Unlimited |
| Multi-User Access | ✓ | ✓ | ✓ |
| Real-Time Dashboard | ✓ | ✓ | ✓ |
| Countable Mobile App | ✓ | ✓ | ✓ |
| Automation & AI | |||
| Trial Balance Auto Mapping | ✓ | ✓ | ✓ |
| Push-Back Journal Entries | ✓ | ✓ | ✓ |
| 1-Click Financial Statements | ✓ | ✓ | ✓ |
| Auto File Completion & Archiving | ✓ | ✓ | ✓ |
| TB Import (AI mapping for Desktop) | ✓ | ✓ | ✓ |
| Tax Code Export | ✓ | ✓ | ✓ |
| AI-Powered Live Chat Support | ✓ | ✓ | ✓ |
| Workflow & Templates | |||
| Standard-Compliant Templates | ✓ | ✓ | ✓ |
| Customisable Financial Templates | ✓ | ✓ | ✓ |
| Customizable Reports & Checklist | ✓ | ✓ | ✓ |
| Engagement Roll Forward | ✓ | ✓ | ✓ |
| Schedule Module | ✓ | ✓ | ✓ |
| Client Collaboration | |||
| Client Comments & Request Management | ✓ | ✓ | ✓ |
| Integrations | |||
| QBO, Xero, Sage Business Cloud | ✓ | ✓ | ✓ |
| MS Office embedded + PDF editing | ✓ | ✓ | ✓ |
| Firm Controls | |||
| Global Template Builder | ✓ | ✓ | ✓ |
| Training & Support | |||
| Onboarding training hours | 1 hr | 5 hrs | 10 hrs |
| Customer Success Manager | - | Shared | Dedicated |
| Support SLA | Priority + chat | 4-hour SLA | |
| Migration assistance | Self-serve guides | Assisted | Dedicated |
| Storage & Data | |||
| Cloud storage | 5 GB | 10 GB | Unlimited |
| Data retention | 7 years | 10 years | Unlimited |
| Integrations (all plans) | |||
| Custom API access | - | - | ✓ |
| Platform (all plans) | |||
| GL connection (QBO, Xero, Sage) | ✓ | ✓ | ✓ |
| Client portal + mobile app + e-sign | ✓ | ✓ | ✓ |
| Real-time engagement dashboard | ✓ | ✓ | ✓ |
| Engagements | |||
| Compilation & tax engagements | Up to 50 / yr | Unlimited | Unlimited |
| Review engagements (CSRE 2400) | - | - | ✓ |
| Firm controls | |||
| Multi-user access & collaboration | ✓ | ✓ | ✓ |
| Engagement file lock & sign-off | - | - | ✓ |
| User access levels & permissions | - | - | ✓ |
| CRA audit trail | - | - | ✓ |
| SSO (single sign-on) | - | - | ✓ |
| Platform | |||
| Canadian data residency | ✓ | ✓ | ✓ |
| Support | Priority + onboarding | Dedicated + SLA | |
Every Countable plan includes a one-time firm allocation of
100 Luka AI credits and 3 Autopilot runs.
Once used, top up anytime with additional credits or Autopilot runs.
Busy season hits differently when your team is already stretched. Flex gives you access to Countable-trained CPAs and accountants who work directly inside your files, no onboarding, no overhead, no full-time commitment. Add capacity exactly when you need it and hand back the work when the season is done.
Model your exact monthly and annual cost. Select your plan, seats, and Flex volume to see the all-in number.
Cloud plan
Billing
Flex Service Level
Flex Volume Commitment
Cloud cost
Flex cost
All-in total
Connect a file, run the workflow, and see Countable on a real engagement from day one.
30-day trial 5 real engagements Full platform access No credit card Setup takes under 10 minutes Canadian data residency